Muhammad Umair Munir
Job seeker
Sharjah
Summary of Career
1. Total work experience 14 years in indoor sales, Data Entry & Office Assistant
2. 01-Year as Outlet / Showroom Incharge with Aromade Oud L.L.C Ajman-UAE
3. 03-months as Sales personnel with Aroma Gallery Perfumes Dubai, UAE.
4. 02-years as Showroom Incharge with Asgharali & Co Perfumes Saudi Arabia
5. 02-years as Sales Executive with Asgharali & Co Perfumes Saudi Arabia
6. 01-year as Sales Executive with Majid Iterji Perfumes Saudi Arabia.
7. 07-years as Data Entry Operator with District Government Highway Department Bahawalpur Pakistan.
8. 01-year as Office Assistant with Oriel College of Information Technology Faisalabad Pakistan.
9. Cross-functional team management
10. Skilled in various computer programs
• Provided exceptional support to managers and co-workers, hence increased the overall efficiency by 30%. • Achieved an appreciation letter because of publishing accurate minutes of the meeting. • Coordinated team events at the best yet economical locations, saved expenses by 40% consequently. • Trained 15 newly hired staff members. • Provided backup support to other departments, which was highly admired by the General Manager. • Accelerated the appointment system by incorporating an interactive calendar, resulting in hassle-free appointment logging. • During each stage of my service with various companies, I have earned appreciation letters from my Officials reflecting my dedication to work and loyalty to the organization. • Made handsome and attractive package for customers for the promotion of the business. • To develop confidence to the employees to deliver their best to the customer. • Made promotional activities on weekly basis for the promotion of company business. • Develop friendly environment for customers by providing product knowledge to customers.
Experience as Office Assistant
Oriel College of Information Technology
02 February 2006
30 December 2007
• Handling incoming calls and other communications.
• Managing filing system and recording information as needed.
• Greeting clients and visitors as needed.
• Updating paperwork, maintaining documents and word processing.
• Helping organize and maintain office common areas.
• Performing general office clerk duties and errands.
• Organizing travel by booking accommodations and reservations needs as required.
Experience as Data Entry Operator
District Government Highway Department
02 January 2007
30 December 2014
• Preparation of estimates, contractors’ bills, work sheet, monthly account etc.
• Maintain office record.
• To insert Office and account data by inputting text based and numerical information from source documents within time limits
• To review data for deficiencies or errors, correct any incompatibilities if possible and check output
• Research and obtain further information for incomplete documents
• To apply data program techniques and procedures
• To generate reports, store completed work in designated locations and perform backup operations
• To scan documents and print files, when needed.
Experience as Sales Executive
Asgharali Perfumes
03 January 2016
30 December 2018
Conduct market research to identify selling possibilities and evaluate customer needs
• Actively seek out new sales opportunities through cold calling, networking and social media
• Set up meetings with potential clients and listen to their wishes and concerns
• Prepare and deliver appropriate presentations on products and services
• Create frequent reviews and reports with sales and financial data
• Ensure the availability of stock for sales and demonstrations
• Participate on behalf of the company in exhibitions or conferences
• Negotiate/close deals and handle complaints or objections
• Collaborate with team members to achieve better results
• Gather feedback from customers or prospects and share with internal teams Achievements:
Experience as Showroom Incharge
Asgharali Perfumes
02 January 2018
30 December 2020
• To monitor all service activities.
• To monitor all promotions of Business.
• To check all the inventory during every week and send report to Head Office.
• This time my responsibility additionally included devising new strategies on providing increased excellent customer care & generating new business.
• Coordinate with Sales Team, received sales leads, arrange sales personal appointments and concluded sales contracts prepared reports.
• Get closure to our customers, continue to solve any service-related problems, coordinate with customers.
• Monitor all the activities for Customer Care and Customers satisfaction and give guidelines to juniors.
Experience as Sales Personnel
Aroma Gallery
02 January 2021
30 March 2021
• Greet customers.
• Help customers find items in the store.
• Check for stock at other branches or order requested stock for customers.
• Provide customers with information about items.
• Ring up purchases.
• Elevate complaints to management.
• Keep track of inventory.
• Excellent communication skills.
• Excellent customer service skills.
Experience as Showroom Incharge
AromaDe Oud LLC
02 April 2021
26 August 2022
• To Develop store strategies to raise customers’ pool, expand store traffic and optimize profitability.
• To Meet sales goals by training, motivating, mentoring and providing feedback to store staff.
• To Ensue high levels of customers satisfaction through excellent service.
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition and visual merchandising standards
• Report on buying trends, customer needs, profits etc
• Propose innovative ideas to increase market share
• Conduct personnel performance appraisals to assess training needs and build career paths
• Deal with all issues that arise from staff or customers (complaints, grievances etc)
Bachelor 10 April 2010
Computer ScienceOther 12 August 2006
Diploma in Office Automation