Komal Ali
Supply Chain/ Logistics/ HR Specialist
Dubai
Summary of Career
1. Highly organized Supply Chain Specialist with over 2.5 years of experience in consistently providing excellent customer services and also excel in listening to customer needs, articulating product benefits and creating solutions that provide value to the customer.
2. Hardworking and self-motivated person, having strong work ethic, willing to interact with people and learn from every available source, focusing on developing and improving professional skills
3. Possesses excellent interpersonal, communication and negotiation skills and the ability to develop and maintain mutually beneficial internal and external relationships.
4. Enjoys being part of, as well as managing, motivating and training, a successful and productive team, and thrives in highly pressurized and challenging working environments.
5. -
6. -
7. -
8. -
9. -
10. -
Awarded "Spotlight Performer" by DHL GLOBAL FORWARDING in recognition of continuously achieving and maintaining the highest standards of customer service excellence towards customers.
Experience as International supply chain executive
DHL Global Forwarding
13 March 2017
31 October 2019
Responsible for managing accounts of International customers by following SOP's of all accounts and move orders by using ISC systems which includes ISC PLUS, GT NEXUS and GSC.
DUTIES:
Managing different International accounts.
Following SOP’s of customers for moving Purchase orders by checking details in GT NEXUS of all orders.
Facilitating the customers through ISC systems, which includes ISC PLUS, GSC and GT NEXUS.
Keeping accurate records of orders of all customers and their vendors.
Facilitating customers regarding purchase orders in the system "GT NEXUS" to make sure that they have booked the correct quantity in the system of that particular purchase order.
Taking approval from customers to move purchase orders by raising exceptions in GT NEXUS.
Updating the ISC system on time to meet the deadlines.
Managing the KPI’s by updating GT NEXUS after receiving confirmation that order has been shipped.
Keeping the accurate records of invoicing through ISC PLUS
Contacting local vendors, carriers, destination, control towers and customers on a daily basis to keep the process smooth.
Master 31 December 2017
MBA-HR from Bahria University - 2017Bachelor 30 June 2016
BBA-HR from Bahria University - 2016