Experience as

• Employer

• From

  31 May 2007

• To

  31 July 2008

• Detail

  Design and implement infrastructure and RADIO frequency WAN Link. Software installation and troubleshooting provide system support to Warid Franchise data backup and recovery.

Experience as

• Employer

• From

  01 August 2008

• To

  30 July 2010

• Detail

  Providing support to end clients. quality assurance of web was plus web development on ASP.net 2.0 and SQL server was plus. making weekly reports of clients and providers record and making bills against client.

Experience as

• Employer

• From

  31 July 2010

• To

  30 November 2012

• Detail

  To handle customer queries/complaints and agreed response time. ensure all agreed services are provided against assigned no. of PCs/ Equipment on an on-going basis. Plan and execute customer hardware preventive maintenance as per agreed timelines.

Experience as

• Employer

• From

  01 December 2012

• To

  31 December 2015

• Detail

  Acts as single point of contact for any helpdesk tickets and their deliverables to end users. assist users using company IT environment tools and software.

Experience as

• Employer

• From

  01 January 2016

• To

  31 October 2017

• Detail

  Accountable to Site-Infrastructure manager for the day-to-day performance of all help desk services for all in scope sites. Management of procurement process for all IT related assets, their tracking and registration in company provided DBMS.

Experience as

• Employer

• From

  01 November 2017

• To

  13 August 2018

• Detail

  Maintain the availability of the WAN and LAN resources within domain. Analyse and track complex software and hardware matters of significance pertaining to networking connectivity issues, server and application to meet business needs.