Izhar khan
IT Engineer
Bangalore
Summary of Career
1. Hands on experience Terminal server,DHCP server, WDS server for to deploy Operating system,
2. Hands on experience Cisco and Juniper switches and putty for Port enablement.
3. Working on Active Directory concept to check user level access and host name status of the machine, domain, group.
4. working on Incident Management over service-now, BMC Remedy.
5. Attending Priority 1 calls in high pressured situations to provide the support to entire project.
6. Managing Director and Senior Manager Level support for technology issue manually or over remote if need.
7. Provide help desk support to end-users related to windows, Application, Network, Hardware issue with in the organization
8. Supported Clients with their technology issue.
9. Working on compliance report to reduce the count of compliance issue like Sccm, Symantec, Firewall, Polling, Patching many more.
10. Performing IT simulation test, UAT, BCP testing.
Experience as Windows Administrator
Wipro Infotech
14 October 2019
I have joined Wipro limited as 14th of Oct 2019 to till Present. support windows related issue and many more
Experience as L1 Support/ Leadership Support Engineer
27 September 2017
11 October 2019
I was L1 support where i use to work over server and network and technical and Leadership support
Experience as Onsite Engineer
11 November 2016
24 September 2017
I was onsite Engineer supported client As a hardware or software.
Matric 30 June 2010
Metric Passed with 59.5% from UP Board Allahabad IndiaIntermediate 30 June 2012
12th Passed (Mathematics) with 60% A- level from UP Board Allahabad IndiaBachelor 30 June 2015
Bsc(mathematics) with 55%from Kanpur University IndiaOther 31 October 2016
Jetking certified computer Hardware and Networking (JCHNE+) course passed with 75% from Jetking Delhi India