Experience as Foreman

• Employer

  Likom Contracting LLC

• From

  11 January 2021

• To

  20 August 2021

• Detail

  My entry into the infrastructure field began under the mentorship of a restaurant customer who became a close friend. Initially, I took on the role of an observer, relying on my strong visual memory to absorb the technical details of the work. Although I had to drive between sites—a task I initially feared—I overcame my anxiety and became comfortable behind the wheel within two months.
  
  As I gained more experience, I started reading pipeline drawings and taking on additional responsibilities, eventually stepping into the role of a foreman. Despite being new to the field, my technical knowledge and practical experience allowed me to earn the respect of consultants and colleagues alike. What started as a position of observation evolved into leadership, marking a transformative chapter in my career.

Experience as Supervisor

• Employer

  Deniz Restaurant and Coffee Shop LLC

• From

  13 December 2021

• To

  23 December 2022

• Detail

  • Delivered quality service by providing a warm and welcoming environment.
  • Oversaw staff schedules according to strengths to build productive teams
  for each shift.
  • Coordinated inventory and restocked condiments and consumables.
  • Followed checklists for shift start and end to help with smooth transitions.
  • Liaised with bar and kitchen staff to maintain seamless customer service
  outputs and provide timely delivery of food and beverages.
  • Disinfected dining and kitchen areas to promote cleanliness and quality
  standards.
  • Managed new and existing reservations using computer software or
  applications.
  

Experience as Patient Coordinator

• Employer

  Medcare Women&Children Hospital

• From

  03 January 2023

• To

  20 December 2024

• Detail

   Recorded sufficient patient information during booking appointments.
   Shared patient health information with insurance companies for refunds.
   Helped patients without appointments in need of urgent consultation to
  undergo treatment in non-disruptive manner.
   Explained practice arrangements and formal requirements to new patients.
   Provided medical information to doctors during emergencies and urgent
  consultations.
   Oversaw and facilitated patient referrals to other clinics to meet client
  expectations.
   Managed and responded to incoming emails promptly to maintain highquality services.
   Developed and implemented new screening process for new patients to
  match patients with doctors

Experience as Operations Coordinator

• Employer

  Vinmec International Hospital

• From

  03 January 2024

• To

  25 October 2024

• Detail

   Performing research on medical tourism trends and identifying new
  opportunities for growth.
   Guiding patients through the entire journey—registration, booking,
  translation, consultation, and aftercare.
   Actively involved in every step of the operation to ensure seamless
  coordination and service delivery.
   Working closely with local and international facilitators to streamline
  patient services and operations.
   Maintaining detailed patient records, gathering feedback, and ensuring
  smooth and efficient service.
   Experienced in interacting with patients from various nationalities,
  focusing on respectful and effective communication.
   Prioritizing responsibility and refining operational processes to minimize
  errors and enhance future operations.