Summary of Career

1. Checking rooms and common areas, including stairways and lounge areas, for cleanliness.

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2. Schedule shifts and arrange for replacements in cases of absence.

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3. Respond to customer complaints and special requests.

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4. Regularly taking inventory of cleaning supplies and ordering stock as needed.

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5. Prepares reports concerning room occupancy, payroll, and department expenses.

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6. Attends staff meetings to discuss company policies and patrons' complaints.

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7. Performs routine duties to supervise and inspect work done by room attendants to clean and maintain guest rooms, halls, lobby and other public areas.

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8. Motivate team members and resolve any issues that occur on the job.

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9. Report any technical issues and maintenance needs.

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10. Follow hotel security guidelines.

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