Syed Ali Dawood
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Summary of Career
1. Coordinating office activities and operations to secure efficiency and compliance to company policies.
2. Management of office equipment.
3. Assist colleagues whenever necessary.
4. Maintaining a clean and enjoyable working environment.
5. Managing clerical or other administrative staff.
6. Manage phone calls and correspondence (e-mail, letters, packages etc.)
7. Create and update records and databases with personnel, financial and other data.
8. Supervising administrative staff and dividing responsibilities to ensure performance.
9. Organizing, arranging and coordinating meetings.
10. Submit timely reports
Experience as Front Desk Officer
Hotel Javson
01 June 2020
01 May 2021
Managed daily front desk operations, including
customer check-ins and check-outs, data entry,
providing information, and maintaining records.
Answered phone calls and emails in an efficient
manner, leading to an increase in customer inquiries by
28%. Coordinated and scheduled appointments and
efficiently managed the front desk area.
Developed strong relationships with customers by
effectively addressing their needs and promptly
resolving their issues.
Completed all administrative tasks within deadlines,
meeting department goals and objectives.
Assist guests with booking/reserving/canceling
reservations
Experience as Admin
District Bar Cafe at District Courts Sialkot
01 June 2021
30 November 2022
Led a team of servers while also ensuring that each
guest received the best possible dining experience.
Maintained the restaurant's budget and ensured
that it ran smoothly and efficiently.
Hired and trained new staff as well as devaloped and
implemented new policies and procedures.
Monitored food and beverage.
Interact with employees and customers to create a
positive atmosphere and resolve issues in an effective
and efficient manner.
Performed cash handling and cash register functions
in an accurate and consistent manner.
Suppliers and product representatives, and
coordinate kitchen operations.
Master 17 August 2022
MA English Linguistics, University of Sialkot, Pakistan