Ebtesam


Cairo


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Skills
Strong managing experience in hospitality activities and procedures. - Adept at resolving employee issues in a professional manner - Proficient in the use of MS Office applications including MS Word and Excel - Managing organizational sales
  • Experience
    10 Years
  • U.A.E Experience
    --
  • Industry
    Hotel Management & Hospitality
  • Nationality
    Egyptian
  • Visa status
    Not Applicable
  • Qualification
    Other - Master degree in sports management
  • Driving License:
Other Matching Titles/Position
Industry Titles
Hotel Management & Hospitality

Summary of Career

Work Experience (Employment History)

Experience as Health Club supervisor

  • Employer

  • From

    15 November 2018

  • To

    15 November 2019

  • Detail

    Ensured that club was kept clean.

    - Established strategies to increase memberships and sales.

    - Handled employee payroll issues and ensured timely direct deposits.

Experience as Personal trainer

  • Employer

  • From

    15 February 2017

  • To

    18 October 2018

  • Detail

    Evaluate clients’ fitness levels and health conditions

    - Group Fitness Instructor at Levels Gym

    - Designing fitness classes to suit the fitness levels of all participants.

    - Motivate groups to achieve their fitness goals

Experience as Health Club supervisor

  • Employer

  • From

    15 August 2016

  • To

    27 March 2017

  • Detail

    Reviewed billing and payment processes and made efficiency improvements.

    - Handle member's inquiries.

    - Promoted member services.

    - Monitored fitness club website and social media platforms to evaluate feedback.

    - Assisted new members and provide facility tours to fitness club guests.

Experience as Health Club supervisor

  • Employer

  • From

    14 October 2014

  • To

    24 July 2016

  • Detail

    Supervise staff development, performance, and evaluations including staff disciplinary actions and corrective meetings.

    - Complete weekly action plans and goals for staff. Review and update daily, basing day to day staff action plans on weekly goals. Review continually throughout work shifts, ensuring that tools for success are available.

    - Complete staff schedules one month in advance. Submit weekly to General Manager. Maintain open communication between supervisors and employees. - Evaluate clients’ fitness levels and health conditions

    - Perform CPR and administer first aid in case of emergency.

Experience as Personal trainer & Masseuses

  • Employer

  • From

    01 April 2011

  • To

    09 October 2014

  • Detail

    Advice customers on how to change nutritional and lifestyle habits as needed.

    - Track customer's fitness progress.

    - Develop and propose client treatment plans that specify which types of massage are to be used.

    - Schedule guest appointments.

    - Arrange workstation, treatment room, and drapes.

    - Fill out necessary reports or data at the end of each session.

Academic Qualification

Other 15 June 2010

Master degree in sports management
Certifications
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