Experience as OPENDATA FELLOW

• Employer

• From

  01 July 2016

• To

  31 December 2016

• Detail

  Worked on the Kenya open data Initiative for Kisumu County Ministerial data sets by Identifying, acquiring, synthesizing, mining and analyzing relevant data to be uploaded to Kenya open data portal in accordance with Information Bill Act 2016. Identified emerging trends and patterns in big data collections through highly scalable and efficient analytical approaches through R Programming, Stata, SPSS and advanced Microsoft Office Excel skill. Identified the relationships among multiple sources and types of data, and organized this information to facilitate effective data analysis. Generated reports and recommendations based on the analysis to provide decision support functionalities. Performed day to day activities of projects including interaction with end users in the County Governments and other partners from different industries in Kenya.

Experience as AJIRA DIGITAL MENTOR

• Employer

• From

  03 March 2017

• To

  05 May 2017

• Detail

  Worked towards the success of a Seven-week pilot phase of Ajira Digital Programme by walking into the future through freelance where I mentored four Apprentices on the aspect of creating online works for themselves to better the living standards of jobless youths in Kenya by creating employment jobs through freelancing. The project is currently on course spear headed by The Ministry of ICT, The ICT Authority and KEPSA and has successfully trained over 8,000 youths across the country.

Experience as ICT INTERN

• Employer

• From

  08 May 2017

• To

  31 July 2017

• Detail

  Assist the Head of Network Infrastructure to manage and backup servers with their associated operating systems and software. Liaised with Craft Silicon to resolves system issues especially the Bank Realm (BM) and Digital banking Teams. Regular maintenance of system security including firewall and Administer end user accounts, permissions, and access rights in the Jamii Bora Bank domain. Make system changes as approved per user request in Share point. Assist the Human Resource and administration departments in Clock-in and Clock-out report generation. Conduct research on network products, services, protocols, and standards in support of network procurement and development efforts. Develop, implement and maintain policies, procedures and associated training plans for servers and network resource administration, appropriate use, and disaster recovery. Perform testing of new software release before deployment. Manage all network and server hardware and equipment, including cisco IP phones, routers, switches and UPSs. Prepare daily Help desk and Network reports to the Head of ICT Department and all involved bank stake holders. Resolve any help desk issue raised in the Share point by Relationship Officers, Tellers and Customer Service departments from different branches in the country.

Experience as ORACLE MICROS CONSULTANT

• Employer

• From

  01 August 2017

• To

  02 May 2018

• Detail

  Provided expert consultancy, 1st and 2nd line Support to clients for Oracle Micros Hospitality: 9700,3700, Simphony 1, Simphony 2, Sun Systems, Materials Control and E7. Installed and configured Oracle Micros POS Software at client’s site within the larger East and Central Africa. Provided Oracle Micros POS training on site and off site through remote sessions using Bomgar, WebEx and Team Viewer for clients. Traveled and worked on Projects at client’s sites within East and Central Africa and maintained good corporate relations through effective customer care and publicity of Oracle Micros POS products to achieve client satisfaction. Maintained progress reports on going assignments or projects. Integrated Kitchen Display Systems and Electronic Signature Devices related to different countries for Tax Signatures to the Oracle Micros products. Attended training and obtained relevant certifications to enhance self- performance to stay abreast of product development and industry advances.
  

Experience as RESEARCH AND SYSTEMS CONSULTANT

• Employer

• From

  01 June 2018

• To

  31 August 2018

• Detail

  Provided Research by collecting property development raw data from Government and stakeholders where I cleaned using R, analyzed the trends and uploaded them to kpda.or.ke for the public view and used MailChimp to send out notices and reminders to stakeholders. Maintained KPDA mail server and content management of the website including KPDA Social Media platforms. Quick books support and creating reports from website traffic. M&E database maintenance by making sure the database is upto sync and backed up. Developed partnership with new members and organizing events for KPDA by being in-charge of Information systems management, sensitized the public of the themes and seeking new partnership for sponsoring the events. Fostered participatory monitoring by engaging primary stakeholder groups in the M&E of activities.

Experience as GROUP ICT ASSISTANT MANAGER

• Employer

• From

  01 September 2018

• To

  30 September 2018

• Detail

  Reported to the General Manager with responsibility to direct the development and maintenance of systems infrastructure and programs to meet the company information requirements. I established proper IT standards and practices with security measures to ensure consistent information processing operations. Worked with the IT team to maintain security of data in servers, network access and backup systems. Attended company meetings and contributed to the cost-effective operation of the company by administering IT Department expense budget within budgetary guidelines. Assisted with proactive maintenance of all Group properties systems through regular site visits and formulated measures in place to ensure business continuity. Keeping abreast of new trends in technology in the hospitality industry and incorporate new developments in planning for future company IT needs. Configuring emails, programs, and tests POS property level systems to enhance company profits. Assisted in troubleshooting complex Group property level IT problems. Assists with creating changes to interfaces from POS to clients in Accounting, Administration and Stores departments. Developed and executed IT quality assurance process for new functionality to all group properties. Managed systems and network vendors to resolve issues through remote help and escalations. Ensured staff and customers’ requests for changes are logged and prioritized. Participated in current company projects and business process reviews to increase profit margins. Created weekly duty rota for the IT Department to enable smooth continuity of operations assistance from the IT Department. Liaise with Senaca International in Security System maintenance and administration.
  
  

Experience as RESEARCH ASSISTANT

• Employer

• From

  15 October 2018

• To

  15 January 2019

• Detail

  Worked under Team Leaders in conducting in-depth research using Electronic Data Collection Equipment fitted with Open Data Kit (ODK) for data collection and submission to the server for Analysis on Health and Life Experiences of Children and Young Adults in Kenya (HALE) Survey. Prepared daily reports for data analyzed to be shared by involved stakeholders as the data is to be kept confidential till the final survey is completed. Resolved any IT and Network related support issues in the field as guided by the team leaders and how-to backup data to be sent to the server. Provided first line physiological therapy to acute cases and referred them as per the study policies for further assistance and help. Worked hand in hand with HTS Counselors to make Young Adults aware of their status and supplied brochures with list of services offered in the survey.

Experience as OFFICER- MARKETING AND COMMUNICATION

• Employer

• From

  01 March 2019

• To

• Detail

  Currently working as an Officer in Marketing and Communication department where I participated in successful roll out of customer-centric transformation agenda for TOT in Kenya through the Ushuru Mashinani program achieving a 70% score in enrolling of Taxpayers with businesses. Implementation of the Taxpayer Education program that drives awareness and enhanced fiscal citizenship among the Taxpaying population through communication campaigns to drive tax compliance and increase revenue collection. Participating in in house and field training on ITax enhancements and customer service awareness. Participated in the customer service week where we gifted compliant taxpayers with gifts from KRA. Ensure smooth operations of KRA through Taxpayer guidance and adhering to KRA code of conduct and team building activities in Kenya.