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Umer Farooq

IT Support Technician
Islamabad

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Last Seen: 18 June 2020 10:10 AM

Skills

Technician Support Troubleshooting Remote Troubleshooting IBM Lotus Active Directory Inventory Management Office Administrations IT Operations Service Desk / Help Desk Software / Hardware / Printers Installation& Repairing Ticketing Enterprise Skills Wind

Experience
7 Years
U.A.E Experience
Fresh
Industry
Information Technology
Nationality
Pakistani
Visa status
Not Applicable
Qualification
Bachelor - BA Arts.
Driving License: Car / Bike Licence

Other Matching Titles/Position

IT Technician, IT Support Technician/ Engineer

Technician Support Specialist

IT Specialist

Help Desk / Service Desk

System Support Technician / Engineer

Industry Titles

Information Technology

Summary of Career

1. Responsible for supporting all desktop computers to include but not limited to setup, conﬁguration images, installation of software applications, email, and ﬁle locations.

2. Responsible for desktop documentation, maintenance, inventory, cleaning and repair of all parts and materials

3. Responsible for the maintenance and inventory of all parts and materials of 3rdparty vendor products. Including receiving new parts/materials, replacing of new parts/materials, and shipping of damaged parts/materials.

4. Responsible for the disassembling, relocating and assembling of all systems.

5. Demonstrate a keen aptitude for technology programs and solutions.

6. Testing new technology.

7. Responding in a timely manner to service issues and requests.

8. Talk to user through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues.

9. Provide support, including procedural documentation and relevant reports.

10. Set up new users' accounts and profiles and deal with password issues.

Work Experience (Employment History)

Experience as IT Support Technician

Employer

Fauji fertiliser bin qasim limited
From

26 July 2016
To
Detail

Responsible for supporting all desktop computers to include but not limited to setup, configuration images, installation of software applications, email, and file locations. Responsible for desktop documentation, maintenance, inventory, cleaning and repair of all parts and materials. Responsible for the maintenance and inventory of all parts and materials of 3rdparty vendor products. Including receiving new parts/materials, replacing of new parts/materials, and shipping of damaged parts/materials. Responsible for the disassembling, relocating and assembling of all systems. Demonstrate a keen aptitude for technology programs and solutions. Responding in a timely manner to service issues and requests.