Experience as

• Employer

• From

  01 March 2014

• To

  05 April 2015

• Detail

  Diagnosing & resolving hardware, software & end users problems. Acting as the first point of contact for all IT & technical queries. Working within a TCP/IP network DHCP, DNS, Active Directory, Group Policy, OU, RODC, WDS,WMS,FTP, VPN, DFS.
  Obtains client information by answering telephone calls; interviewing clients; verifying information.
  Respond to visitor’s questions professionally and courteously.
  Sort and distribute incoming mails and handle outgoing mails.
  Place outgoing calls and conference calls as needed.
  Informs clients by explaining procedures; answering questions; providing information.
  Draft, review and proofread office documents.
  Perform basic data entry when needed.
  

Experience as

• Employer

• From

  09 May 2015

• To

  13 November 2015

• Detail

  Installing & configuring computer hardware, software, systems, networks, printers & scanners.
  CCTV Camera’s Performs service/installation of access control, intrusion alarm, closed circuit television systems, and other various security related systems.
  Planning and undertaking scheduled maintenance upgrades.
  Talking to clients and computer users to determine the nature of problems.
  Investigating, diagnosing and solving computer software and hardware faults
  Repairing equipment and replacing parts.
  Managing stocks of equipment, consumables and other supplies.
  Shift and on-call work may be required, particularly where computing equipment is in continual 24-hour operation.
  

Experience as

• Employer

• From

  17 April 2016

• To

  20 October 2016

• Detail

  Maintains communication equipment by reporting problems.
  Monitored CCTV and associated activities.
  Maintain the company's computer services and equipment.
  Troubleshoot to detect and solve technical problems, installing or updating required hardware and software and recommending computer products or equipment to improve company productivity.
  Provided witness statements and copies of surveillance footage for evidence, if needed
  Answered and directed all calls to appropriate departments.
  

Experience as

• Employer

• From

  02 February 2017

• To

  27 September 2017

• Detail

  Worked in complete TVR’s Project in Reem Island Abu Dhabi.
  Configuration of Cisco layer three 3750 and 3850 switches in Server room.
  Configuration of Comnet / orang / planet switches in TVR.
  Do all kinds of Network Troubleshooting.
  Fiber and Ethernet cabling.
  Radar Configuration.
  ANPR & Evidence Camera Configuration.
  Detect location of Dangerous Violations and provide required violation record to policy.
  Manage and Maintain IT hardware and Software System issues.
  Maintain, Troubleshoot and monitor servers that installs in TVRs.
  Maintenance of Server’s that installed in TVR’s or any Technical Issues.