Mohammed shahrukh
Customer relationship officer
Dubai
Summary of Career
Experience as Customer relationship officer/Senior Process Associate
09 July 2015
31 December 2018
CustomerRelationOfficer(Dun&Bradstreet)-D&BSales&MarketingSolutions
Asuiteofservicesthathelpbusinessesanalyzemarkets,locateprospectsandmanage customerrelationships.
LeadGenerationServices,DataBuildSolutions,EventsandPromotions Dataupdating,maintainingrecords,databackupandcheckingmails.
Coordinatedaytodayofficeoperationandhandleofficetasks.
KeepsFollowupwithCustomer’stoinvitethemforAnyEvents&Co-ordinatewithCustomer’s forfixinganappointmentforaTest-driveofAUDICAR’sinformingthemabouttheFeaturesand Benefits.
Experience as Customer Service representative
10 February 2014
05 June 2015
CustomerServiceExecutive
(AirIndia)
(IDBIBANKIntech)
CustomerServiceRepresentatives(BankingSolutions)respondtocustomerinquiriesviatelephone: Assistcustomerswithroutineaccount-relatedrequestssuchas:
Fundstransfers,automaticfundstransfers(AFTs),stoppayments,inquiriesaboutbank depositproductsandservicecharges,inquiriesaboutATManddebitcardusageandlimits, inquiriesaboutcheckingandsavingsaccountstransactions,inquiriesaboutfunds availability,andcheckverificationrequestsbythirdparties.
Experience as Sales executive
02 January 2013
06 February 2014
Sales executive for garments
Matric 10 March 2010
Secondary School certificateOther 07 April 2014
Higher secondary certificate Maharashtra Board India