Experience as Service Advisor-Body & Paint

• Employer

  Toyota Point Motors

• From

  14 April 2017

• To

• Detail

  Manage all work Manual / Automotive Software. (Previous Used Auto Pilot)
  Welcome the customers of Accidental vehicles on cash and also insured vehicle customer services understand and listen carefully to their request and concerns.
  Estimates and approval from customers.
  Collection of the relevant documents from the Insured / Participant.
  Obtains insurance estimates by contacting insurance companies; reviewing damage estimates with insurance adjuster; resolving repair and replacement requirements.
  Provide clear estimation for Insurance / Takaful surveyor.
  Getting the surveyed / Inspected by the authorized Insurance / Takaful surveyors & settlement.
  Prepares work orders by describing repair and replacement services required; obtaining approval signatures; entering into work management system.
  Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining and providing contact telephone numbers; answering questions and concerns; arranging temporary transportation.
  Maintains body shop records by recording repair and replacement actions.
  Preparation of final bills through account department.
  Delivery of vehicles to the Insured / Participant after Re-inspection & receiving the payments on account of depreciation etc.
  Regularly following up with workshop controllers and technicians on vehicle status, updating customers regularly on progress and ensuring delivery of vehicles within proposed time frame.

Experience as Loss Adjuster-Motor Claims

• Employer

  AM Surveyors Pvt Ltd

• From

  01 January 2013

• To

  31 March 2017

• Detail

  Motor claims Inspection/ Assessment.
  Supervise team of 2 Technical surveyor.
  Conduct vehicle checking for body and paintwork repairs.
  Ensure that motor repair estimation is received from workshop in accordance with the claims survey report and completed with the required information.
  Negotiating the cost of repairs with workshop in accordance with the agreed discounts.
  Proactive handling of all total loss cases through timely assessment and confirmation to the motor claims and recovery teams.
  Provide better advice and guidance to the motor dept. team to get the best result both in service and cost.
  Submission of Initial Loss Assessment report within stipulated time lines.
  Conduct Stage inspection / Re-inspection wherever needed or required.
  Submit Final Survey on receipt of Invoice/Final Documents.
  Provide Claim status report to Claim Processor as scheduled.
  Photographic evidence.
  Receive Insurance / Takaful claims notifications.
  Preparing Interim Reports for approval from Insurance Companies Via-Email.

Experience as Computer Operator

• Employer

  Shakeel Sons Surveyors Pvt Ltd

• From

  01 February 2010

• To

  31 December 2012

• Detail

  Preparing Motor Survey reports with circumstances of the loss.
  Preparing Pre-Insurance Inspection Reports new & used vehicles.
  Preparing Theft vehicle Reports Preparing Total Loss vehicle Reports.
  Preparing Interim Reports of heavy damaged vehicle for approval from Insurance Companies Via-Email.

Experience as Estimator-Body & Paint

• Employer

  Zakir Siddiqui Autos

• From

  01 January 2007

• To

  31 December 2009

• Detail

  Estimation of damages.
  Collection of the relevant documents from the Insured / Participant.
  Getting the surveyed / Inspected by the authorized Insurance / Takaful surveyors.
  Preparation of final bills through account department.
  Delivery of vehicles to the Insured / Participant after receiving the payments on account of depreciation etc.
  Overall control of the workshop manpower assignment of the duties to the respective worker / mechanic, Painter, Denter, Auto electrician monitoring of the work in process and accomplish of the job / delivery to the customer.

Experience as Collision Repair Technician's Helper

• Employer

  Ahmedabad Motors

• From

  01 January 2006

• To

  30 November 2007

• Detail

  Damaged Parts removing & new Parts installation.
  Report to Collision repair Technician.