Summary of Career

1. To follow and study various sources of enquiries at different customer contact points.

---

2. To identify and eliminate gaps at all Enquiry Sources.

---

3. ? To convert leads into Customers by making them sales ready.

---

4. Improving the Test Drive Penetration and Conversion Ratio in the External Leads.

---

5. Identifying the Gaps in the Enquiry Management process.

---

6. Monitoring and analyzing the Enquiry Management process at Tata Motors.

---

7. To qualify and nurture leads on day to day basis.

---

8. worked as a crm Intern

---

9. ...

---

10. ..

---