Sheikh Umar
Administration Officer/Document Controller
Dubai
Summary of Career
1. Supervising administrative staff and dividing responsibilities to ensure performance.
2. Handling external or internal communication or management systems.
3. Writing letters and emails on behalf of other office staff.
4. Ensuring sequential numbering system in each and every outgoing correspondence.
5. Develop and maintain both electronic and manual files for all correspondence.
6. Possess strong commitment to the organization mission and is highly motivated to combine energy and expertise with other members of the department to achieve a common objective.
7. Excellent interpersonal skills and ability to work with a diverse group of people and professionals with di?erent expertise and background and to motivate and build positive synergy among team members.
8. Supporting in filling clerical duties according to the requirement and office workload.
9. Arrange & archiving records in accordance with policy and procedures
10. Ensure all correspondences reach proper department or teams.
Qualified and experienced MBA -Marketing & Finance holder with over 9 years of proven work experience and expertise in finalization of document controller ,administration, account receivables, auditing, reconciliation, general ledger accounting, computerized accounting transactions and liaison with banks-creditors. Career record of achieving set goals within parameters of cost, quality, profitability, resource utilization and auditing & document controller . Well versed with computer Accounting ERP software MS Access and Excel.
Experience as ISMS Auditor/QA/Trainer
06 December 2010
20 August 2015
Being an ISMS Auditor I used to upgrading ISMS manual on monthly basis in coordination with ISMS team.Conducting security training for all processes in coordination with HR.Doing general audits for all processes thrice in a week.
Issuing data purging certificates to software development team.Maintained the quality of every process as per SLA (Service Level Agreement).Resolving the complaints within the specified TAT.Maintaining the compliant ration <=1%.Monitored & cross audit the QA’s.Shared the best practices with the QA’s to improve quality &
productivity.Maintained voice back up of each process.To flash the quality reports to the process manager.
To ensure the script adherence of script in each process.
Experience as Sr.Administrative Officer
14 September 2015
Qualified and experienced MBA -Marketing & Finance holder with over 7 years of proven work
experience and expertise in finalization of document controller ,administration, account receivables,
auditing, reconciliation, general ledger accounting, computerized accounting transactions and liaison
with banks-creditors. Career record of achieving set goals within parameters of cost, quality,
profitability, resource utilization and auditing & document controller . Well versed with computer
Accounting ERP software MS Access and Excel.
Master 10 August 2010
Masters Degree in Business Administration with A+ GDP