Experience as System Engineer

• Employer

• From

  01 July 2006

• To

  31 October 2006

• Detail

  Installing, and Configuring Windows Operating Systems
  
  Providing Technical support for remote users, Installing Windows-based software and patch programs
  
  Installing, Administering & Maintaining Windows 2003 servers.
  
  Backups and Restores data Windows 2000, Windows XP & 2003
  
  Administering users, Groups, Contacts, Organizational Units
  
  Share restructuring based on the request
  
  Troubleshooting on file and print access issues

Experience as System Engineer

• Employer

• From

  01 August 2004

• To

  28 February 2005

• Detail

  Installing, and Configuring Windows Operating Systems
  
  Providing Technical support for remote users, Installing Windows-based software and patch programs
  
  Installing, Administering & Maintaining Windows 2003 servers.
  
  Backups and Restores data Windows 2000, Windows XP & 2003
  
  Administering users, Groups, Contacts, Organizational Units
  
  Share restructuring based on the request
  
  Troubleshooting on file and print access issues

Experience as Technical Support Associates

• Employer

• From

  01 November 2006

• To

  31 March 2007

• Detail

  Troubleshooting windows clients’ issue.
  
  Maintaining users and groups in Active directory.
  
  Resolve problems pertaining to Software and Hardware related issues throughout the network
  
  Maintain optimum levels of hardware and software inventory
  Preparing and publishing weekly status report of team activities to management while serving as a focal point for any issues as well as ensuring timely resolution
  
  Active Directory Management (Creation/deletion of Login Ids, Disable, Rights, OU Creation, domain Joining Etc.)
  
  Desktop Maintenance - Day to Day
  
  Installation, troubleshooting and Maintenance of all Desktop & laptops /Servers / Printers etc
  
  Active Directory & Exchange Administrator skills
  
  Administrations of windows file shares.
  
  Creation & Modification of Distribution Lists.

Experience as Sr. Software Engineer

• Employer

• From

  03 April 2007

• To

  16 December 2019

• Detail

  IT Fleet Management
  
  User Access Management & IT Partner Support: UK, Japan (Onsite)
  
  UC4 Support: Qatar (Onsite & Offshore)
  
  eCAD AP Support: Japan (Onsite)
  
  
  Identity & Access Management (IAM)
  User Access Management (UAM)
  IT User Support
  Vendor Management
  AWS Cloud