ARKA GANGULY
Business Development and Strategy
BANGALORE
Summary of Career
1. A dynamic and diligent professional with large-scale management and cross-functional experience in E-learning,Construction, Travel and SaaS Industries.
2. An innovative and result oriented professional who leads by inspiration, embraces challenges and demonstrates excellent thought and leadership.
3. Sound exposure in coordinating with prospective clients & existing customers, handling & resolving queries, providing effective solutions to attain customer satisfaction & loyalty.
4. Demonstrated ability in ensuring adherence to quality, service level agreements and compliance parameters of the process
5. Strong communication & analytic skills, honed with the ability to liaise at all levels of management
6. I've built a solid network across India,APAC,US and European industries. I have helped customers find solutions for product development and other IT requirements in the areas of information security, website optimization, data analytics, business process automation, and CRM tools as well as sales, service and marketing automation.
7. I am passionate about helping companies improve their business processes and maximize their efficiency by providing them with the tools to connect with their customers, at any time, from anywhere.
8. C-level executives benefit from our work together. My team and I accelerate revenue growth, reduce operational costs, and drive innovation.
9. The most inspiring customer success stories include PayPal, Visa, etc
10. Some of the clients who are engaging their customers in a whole new way include American Express, GE, Godrej Group,NBC,EA sports,Philips,Toyota etc.