Richa Mishra
Quality Assurance
Dubai
Summary of Career
1. Certified Lead Auditor ISO 9001:2015, MSA, SPC, FMEA, GD & T professional.
2. Responsible of Lab activities like Part Checking by different instruments : 2D Height Gauge, bore Gauge, Vernier, micrometre, Profile Projector, Faro Arm etc, Destructive- Non-Destructive Testing of Parts for Profile checking, MTR, Penetration Check, weld Profile, Paint, Hardness Testing, Coating Tests, Particle count-NAS Value etc.
3. Solving Problems of in-house Part or Field Compliances by 8D, 5-Why, 4C and Problem-solving technique. • Analysis of Field Failure Complains and taking countermeasure in line with different departments.
4. Handled Vender Quality, Product Quality and Field Quality of Skid Steer & Mini Excavator. Proficient in managing various Quality Systems in Plant as per the set parameters & standards as well as experience of developing Procedures/SOPs, process mapping, process flow for Operational excellence.
5. Excellent analytical skills in investigating Customer Complain, Gaps, Bottle neck and troubleshooting them. • Planning skills with demonstrated abilities of Problem Solving and Providing Corrective Actions • Expert in conceptualising and implementing process initiatives, root cause analysis, to enhance plant efficiency and productivity in line with Voice of Customer.
6. Responsible for Planning, measuring and representing Plant Quality by PPM, DPU, Internal & Process Audits etc.
7. Process improvement, corrective action and implementation, Operations, Quality assurance. Track record of enthusiastic leadership and achievement in all former assignments to achieve Customer Satisfaction
8. Training inspectors how to check different parts of Machine, leakages as per Standards, Procedures and check sheets. • Providing Training for Testing of Machine like DFT, Gloss, Torque Test, surface finish test etc, with soft Skills Trainings: Teamwork, Creativity, Time Management, Prioritization etc.
9. Exposure of using different instruments including Faro Arm, Contour, vision measurement Machine, DFT, Gloss, Spector Meter, Paint Coating Tester: Cross Hatch, 2D Height Gauge, Torque Meter, Particle counting Machine, Pressure Gauge, with basis instruments: Vernier, Height Gauge, micrometre, bore Gauge etc.
10. Ensure PPAPs, MTRs, Factory Acceptance Tests, Identify CTQ’s to implement 100% Quality Check, Maintaining PPM. • OK Parts approval with IRs and MTRs, and PCM to be raised for NC reports with intimation to Vendors for CAPA. • Maintain and review IMS Documentation (Manual, Procedures, Policies etc), CP, PPAP, IR, MTR, PDI reports of vendor. • Establishing internal inspection Standard & in-Process check sheet.
I have an experience of 7 years in Manufacturing and Heavy Equipment Industry(JCB INDIA).Worked as Assistant Manager in Green Field Project thus have knowledge of Different departments. I was responsible for Supplier Quality, thus have knowledge of different Parts like Rams, hoses , pipes, fabrication Parts, Engine, Transmission, cabins, Harnesses etc and how they are Manufactured. I was responsible for PPAP of different parts assembled in Machine ,to do Analysis of issue and to close it with Different Quality tools like 8D methodology, why why Analysis etc. Then I was shifted to Finish Product Quality in which I was handling a team who was responsible for Final Product Quality testing and Dispatch. My key deliverables was less DPU, on time Production with zero defect, in house and field complaints analysis and closures, less Service scores, External and Internal Audits, Process Audits etc.I am also a QMS Lead Auditor ISO 9001 : 2015 and have Certificates of MSA,SPC, GD & T etc.
Experience as Assistant Manager
JCB
04 April 2016
31 May 2019
I have an experience of 7 years in Manufacturing and Heavy Equipment Industry(JCB INDIA).Worked as Assistant Manager in Green Field Project thus have knowledge of Different departments. I was responsible for Supplier Quality, thus have knowledge of different Parts like Rams, hoses , pipes, fabrication Parts, Engine, Transmission, cabins, Harnesses etc and how they are Manufactured. I was responsible for PPAP of different parts assembled in Machine ,to do Analysis of issue and to close it with Different Quality tools like 8D methodology, why why Analysis etc. Also Managed Lab, Lab processes and Test, WI etc.Then I was shifted to Finish Product Quality in which I was handling a team who was responsible for Final Product Quality testing and Dispatch. My key deliverables was less DPU, on time Production with zero defect, in house and field complaints analysis and closures, less Service scores, External and Internal Audits, Process Audits etc.I am also a QMS Lead Auditor ISO 9001 : 2015 and have Certificates of MSA,SPC, GD & T etc
Experience as Quality Engineer
NBC
04 March 2013
31 March 2016
Responsible for Ball Bearing and Taper Bearing Quality.
shift Incharge for Bearing Quality and was Process Auditor of Different Manufacturing lines.
Responsible for Sample Checking,Layout Inspection,NPD Etc.
Periodic review of Instruments & Gauges for MSA and on time Calibration.
Quality Documentation, data compilation and to make presentation.
Bachelor 09 September 2012
Mechanical Engineer