Yousri Arkab
Sales Executive
Dubai
Summary of Career
1. Maintain stock awareness in all categories in order to maximize selling potential.
2. Ensure VM presentation standards meet company requirements and reflect the brand.
3. Ensure housekeeping standards are maintained to a high standard to reflect a luxury brand.
4. Assist in the planning and delivery of store event.
5. Carry out additional duties and to take on extra responsibilities as and when required.
6. Support the stores shrink plan by following operational best practices and seasonal shrink focuses.
7. shrink plan by following operational best practices and seasonal shrink focuses.
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Experience as Logistics Agent
15 March 2009
12 June 2012
• Review new customers orders, requests and manually entered data into centralized database.
• Forward client-related quality and service issue to the appropriate manager for resolution.
• Communicate all emergencies, delays due to the weather and carrier schedule changes to customers and supervisors.
• Coordinate rush orders and orders changes.
• Resolve problems for customers, parks and carrier.
• Acted liaison between logistics, carriers and customers.
• Complete all necessary customs documents and other paperwork
Experience as Sales Executive
11 September 2012
09 January 2017
• Selling both new and used cars as well as finance and related products to clients. • Marketing and promoting vehicle add-ons such as Finance and Insurance Protection. • Demonstrating vehicles to clients, explaining their features and going for test drives. • Meeting customers face to face and holding sales discussions about cars with them. • Representing the company at trade exhibitions, events, shows and demonstrations. • Negotiating the terms and conditions of a sales agreement with prospective clients. • Preparing sold vehicles for customer delivery by having them serviced & cleaned up. • Obtaining and verifying proper identification from customers prior to a test drive. • Liaising with the showroom body-shop to ensure that vehicle repairs are done asap. • Getting involved in various company-wide advertising and promotional activities. • Explaining car finance options to customers in a clear and understandable manner.
Experience as Sales Representative
Majid Al Futtaim
27 March 2017
18 July 2018
Mobile, TV, Camera and Home Appliances
• Welcomes customers by greeting them; offering them assistance.
• Directs customers by escorting them to racks and counters; suggesting items.
• Advises customers by providing information on products.
• Helps customer make selections by building customer confidence; offering suggestions and opinion.
• Coordinate sales effort with team members and other departments.
• In-charge of communicating with the suppliers regarding deliveries, goods receiving and LPO.
Experience as Sales Executive
04 October 2018
Luxury Furniture & Goods
• Provide consistent excellent client experience by maintaining the highest degree of courtesy and professionalism.
• Propose and implement strategic CRM initiatives for an existing client base in a proactive way.
• Cultivate and develop new client relationships, through exceptional client care and brand CRM initiatives.
• Consistent and thorough follow-up on client care service matters.
Other 17 June 2004
High School Diploma