Summary of Career

1. Day to day IT requirements of the company such as user management, trouble shooting, help and advice; Maintaining Desktop applications, Local area networks, Firewall IT security and telecommunications; IT infrastructure through implementing new technologies; Responsible for hardware and software installation, maintenance and repair. Performing routine audit of systems and software;

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2. Manage the IT budgets and expenditure on hardware and software. Developing &Maintaining the company IT systems, software and databases; Recommending and implementing improvements and efficiencies; Having strong IT, commercial, Planning and budgeting skills; Management of server software and associated backup routines. To evaluate, test, advise, train and support I.T. related projects;

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3. Security and disaster recovery; Maintaining documentation of changes regarding users, functions& systems; Managing the internal & hosted network infrastructure including: firewalls, servers, switches and telephony; Supervise the Installation of Center Pivot Communication Devices on Different location and Communicate them with Central location Troubleshooting and coordination with Telecom Regulatory Authority for new / Renew the Radio licenses and purchasing the new Radio devices; Supervise Time

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4. Supervise the IP Cameras project on 4 different locations in the area of 5 km; Supervise the Irrigation System Radio Connectivity installation /Troubleshooting and coordination with Telecommunication Regulatory Authority (Oman) for the Radio Licenses; Supervise Tally ERP 9 Software and implement the policies for the users and Installation/Troubleshooting; and Remotely Access and Troubleshoot the different Cities branch office Computer/Time management System Machines and CCTV Cameras.

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5. Configuration of routers and switches; Install, Configure, Administer, and ; Assigning and routing of IP Pools to the Customers and infrastructure devices; Creation of Multi-Routing Traffic Graph (MRTG) for the infrastructure devices; Creation of Cybernet’s infrastructure Network Diagrams; Monitoring the network using tools Syslog, Monitor, Nagios and MRTGs; Responsible for ensuring stable performance of current system while assisting in the continuous development and improvement of the company

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6. Resource Allocation to the customers, namely, IP Assignments, DSLAM PVC Management, Switch Ports etc; Troubleshooting of routing problems and their solution; Participation in Cabernet’s network design/expansion/optimization activities; Coordination with third party service providers in case of any issues; Installation & configuration of enterprise customers CPE (routers, switches etc.) including ADSL routers; Troubleshooting enterprise customer trouble tickets over the phone or by visiting the c

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7. DSL Installation , Complaints handles , LAN Configurations Access point Configurations Software and Hardware support Flexible in approach, able to adapt a variety of environment. Can work alone and in teams without duress Capability to achieve specified targets efficiently and effectively Providing technical solution of the customer problems • Hardware and Software user support

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8. Supervise Sales Department and make proper Daily & Monthly Sales Report and maintain proper records for the customers.

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9. Troubleshooting of routing problems and their solution;

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10. Troubleshooting Window Server and Operating System

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