VIJAY KUMAR
IT Infrastructure Engineer
GURGAON
Summary of Career
1. Creation of Uwer on Server, Configuration , Support
2. Managing IT Inventory, CCTV, Procurement of It Devices, Budget
3. Supporting on 0365 , Share POint and Skype For Business,
4. LAN ,WAN, Data Backup, Recovery
5. Windows Server 2003, 2008 managing Installation and configuration with deployment and backup
6. Managing all IT Operation through ITIL Process
7. Troubleshoot and resolve hardware, connection, and printer and software issues reported by Users. • Update network applications as required • Escalate requests to the appropriate party, as needed. Replace or repair defective parts and equipment • Monitor and remove virus, spyware, and other non-authorized software • Ensure network connectivity throughout a company's LAN/WAN infrastructure is on par with technical considerations • Monthly backup activity for all Users
8. • Responsible to take care about the Vendor Deal. • Responsible to Take care about Mac User, Windows User, Outlook, Network Printer related issue. • Report generation for ticket’s kind of ticket and closer of the month. • Engineer’s Training and reporting. ? Provides support to remote users and other users ? Carries out Desktops/Laptops – installation (Via SCCM) and setup, maintains software library and hardware inventory time to time.
9. ? Carries out Desktops/Laptops – installation (Via SCCM) and setup, maintains software library and hardware inventory time to time. ? Ensures data protection/ Data Security/ backup policies and procedures ? Coordination work for regional project (e.g. template deployment, IT Audit check list • IT procurement and billing administration • Hardware Support • Software Support
10. • IT Global Service Desk • Change Management & Audit • IT Compliance • Inventory Update • Remote Sites
Experience as Engineer IT Infrastructure
STeelcase India Pacifistic Holdings
30 April 2018
• Maintain IT Asset Inventory & IT Product & Windows Licensing Information of Company
• Evaluation of New Purchase of IT Products like Desktop, NAS,Router,Switches,Cameras,EPBX,Networking,Lease Line Services for Corporate office and branch offices
• Server Maintenance (Operating System, Patches, Antivirus, Events based) ensure reliability, availability, integrity.
• Server Health Status (Network Connectivity, Hardware Health Status)
• OS Health checks (Disk Usage, CPU and Memory Monitoring)
• Antivirus Updates on the servers
• Troubleshoot and resolve hardware, connection, and printer and software issues reported by Users.
• Update network applications as required
• Escalate requests to the appropriate party, as needed. Replace or repair defective parts and equipment
• Monitor and remove virus, spyware, and other non-authorized software
• Ensure network connectivity throughout a company's LAN/WAN infrastructure is on par with technical considerations
• Monthly backup activity for all Users
• Quarterly Preventive maintenance activity for All IT Hardware & Equipment.
• Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers.
• Ensure network connectivity throughout a company's LAN/WAN infrastructure is on par with technical considerations.
• Vendor coordination for IT Equipment and other Networking Products & Problems.
• Video conferencing support to users when required.
• Providing solutions to user of branch office through remote applications.
• Work on reducing expenses on IT Equipment & other Expenses.
• Regularly reporting/updating reporting manager about all activity of IT Team.
• Plan & Execute well then work load can be maintain.
• Responsible for Troubleshoot the issue of remote user’s, End users.
• Responsible to take care about the Vendor Deal.
• Responsible to Take care about Mac User, Windows User, Outlook, Network Printer related issue.
• Report generation for ticket’s kind of ticket and closer of the month.
• Engineer’s Training and reporting.
? Provides support to remote users and other users
? Carries out Desktops/Laptops – installation (Via SCCM) and setup, maintains software library and hardware inventory time to time.
? Ensures data protection/ Data Security/ backup policies and procedures
? Coordination work for regional project (e.g. template deployment, IT Audit check list
• IT procurement and billing administration
• Hardware Support
• Software Support
• IT Global Service Desk
• Change Management & Audit
• IT Compliance
• Inventory Update
• Remote Sites
Bachelor 01 March 2012
Poltical Science , HIndi , English from HIMACHAL PRADESH University Shimla