Mohamed Siddik
IT Support
DUBAI
Summary of Career
1. Responsible for diagnosing & resolving hardware, software & end users problems.
2. Added, maintained and removed objects within Active Directory
3. Installation Window xp, Windows 7 and Win 8 Windows 2012R2, Window 2016
4. Troubleshooting the operating system .
5. Desktop Backup even os problem
6. Installation, Configuration of DHCP and DNS server
7. Maintaining Inventory of IT peripherals in the company.
8. Troubleshooting & configuration of Network Printers
9. Installation & configuration and troubleshooting of Mail client, Antivirus client, Desktop software And handling Virus issues.
10. Remote Desktop Connection and Net Meeting.
Experience as IT Desktop Support
ARAMEX EMIRATES LLC
02 September 2017
05 October 2019
• Windows - (Configuring, Managing, Monitoring and Troubleshooting)
• Installation, Configuration of Windows Operating Systems & Application.
• Provided IT support to users.
• Configuring Internet Email client (Microsoft outlook).
• Troubleshooting basic network, software, printing problems.
• Installing software, updates on Desktops, Laptops.
• Checking Windows software updates and antivirus signature update.
• Managing and Monitoring System Performance.
• Responsible for diagnosing & resolving hardware, software & end users problems.
• Added, maintained and removed objects within Active Directory
• Installation Window xp, Windows 7 and Win 8 Windows 2012.
• Troubleshooting the operating system .
• Desktop Backup even os problem
• Installation, Configuration of DHCP and DNS server
• Maintaining Inventory of IT peripherals in the company.
• Troubleshooting & configuration of Network Printers
Matric 20 March 2008
ARIVALAYAM METRIC HIGHER SECONDARY SCHOOL – MAYILADUTHURAI - INDIABachelor 04 August 2010
Bsc (Electrinics & Computer Science) SASTRA UNIVERSITY – KUMBAKONAM - INDIAMaster 28 February 2013
Computer Science BHARATHIDASAN UNIVERSITY - DHARMAPURAM – MAYILADUTHURAI - INDIA