Experience as Network Administrator

• Employer

  Govt. Post Graduate College For Women Satellite Town GRW.

• From

  01 January 2009

• To

  01 January 2013

• Detail

  Duties & Responsibility:
  ? Active Directory, Server/Client User Management, GPO,DNS & DHCP Server, Profiles, Disk Quota Management Server and Data Backup, File Server, Print Server, Proxy Server, and Computer Hardware and Software T-shouting Etc.

Experience as IT Support Engineer

• Employer

  Gitex Computer LLC

• From

  08 October 2013

• To

  26 November 2017

• Detail

  Diagnosis of desktop, application, networking and infrastructure issues.
  ? Experience of supporting a wide and varied client base.
  ? Troubleshooting PC’s, laptops and mobile devices.
  ? Administering the IT department’s policies and procedures. Installation and support of telecommunication equipment(PABX Normal system and IP Bass configration)
  ? Maintaining a log of all problems detected and system back ups.
  ? Responsible for maintaining backups and for project work such as new builds.
  ? Experience with Time Attandance Devices, Door Access Controler, Elock sytem.
  ? Experience with CCTV Instalation, Normal, IP bass and wirless.
  ? Experience with Windows XP/Vista/Windows 7/8/10, Windows Server, Small Business Server 2003/2008/2012/R2 Active, DNS/DHCP, TCP/IP, Ethernet, wireless router and Firewall Configurations.
  ? Anti-Virus products, Backup system,

Experience as IT Support Engineer & HR Assistant

• Employer

  OBN Energy FZC

• From

  25 December 2017

• To

  17 September 2019

• Detail

  Duties & Responsibility:
  IT Support Technician
  ? Diagnose and troubleshoot technical issues (software & hardware), including account setup and network configuration. ? Repairing and replacing equipment as necessary, providing technical support across the company.
  ? Troubleshoot hardware and software issues in person, remotely and via phone.
  ? Managing daily network backup operations.
  ? Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
  ? Maintain records/logs of repairs and fixes and maintenance schedule ? Identify computer or network equipment shortages and place orders ? Tracking and managing all IT assets, locations, and changes, and manage all contracts for software licenses, warranty, and maintenance.
  ? Manageing the CCTV & Access contronl In terminal with the Daily Backup.
  ? Delivered troubleshooting solutions on board vessel operators experiencing difficulties with software, hardware, and network connectivity.
  ? Implemented improved assessment and analytical techniques for further achievement of identified departmental goals.
  HR Assistant ? Mainitaining the Empolyee Time attandence monthly basses. ? Leave generation system, Calculating the End of Service/Final Settlement for Labour Visa and Freezone. ? Taking care of employee database with regard to their date of appointment, address, telephone numbers, references, employee, department, code number, and other personal details. ? Maintaining employee files and HR filing system.
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  ? Keep a record of all official documents related with all licenses of the company. ? Monitoring Punching details, for attendance process. ? Employee safety, welfare, wellness, and health reporting and employee services. ? Compensation and benefits administration and record keeping.