Muhammad Salman Nasir
Customer Services Manager
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Summary of Career
1. Authorization of all financial and non-financial transactions.
2. Issuance and balancing of Cheque books and ATM cards.
3. Replenishment and balancing of ATM machine and maintain 98 % up time.
4. Managing of expenses within the budget.
5. Handling of customer’s grievances and resolve them within the turnaround time.
6. Coordinate with internal & external Audit teams and 100 % rectification of observations.
7. Correspondence through emails/telephone within and outside the organization.
8. Arrange adequate security personals and security equipment.
9. Coordinate with business team to achieve business targets and all KPI’s.
10. Maintaining reports/files/registers of staff and branch all records.
Experience as Associate Manager Customer Services
Allied Bank
10 January 2011
27 November 2013
Experience as Customer Services Manager
Allied Bank
28 November 2013
14 December 2018
Master 01 September 2010
Accounts