Raheel Ahmed
IT Support Engineer
Dubai
Summary of Career
1. • Professional with 7 years of experience in providing rapid and Excellent services to end users and clients.
2. • Installation, Maintenance & Troubleshooting of Servers PC, Laptops, Tabs along with peripheral devices.
3. • Solid working experience with commercial and open source solutions commonly seen in large enterprises, such a Proxies (Squid), Firewalls, Mail infrastructures (Exchange, MDaemon, Gmail etc.) and Active Directory Domain controller DHCP/DNS/WDS/SAN/NAS/DFS/Hyper-V Server Configuration and Management.
4. • Hands-on experience with configuring and daily operations of Office 365 services, ie.MS Word, Excel, PowerPoint, and Outlook. Emails, Office 365, Skype for business, Archive PST, One Drive.
5. • Have good experience VDI (Toolkit (MDT)virtual Desktop Infrastructure), windows and Linux
6. • Configuration and management of Firewalls. Bandwidth control, VPN connectivity and Web filtering.
7. • Having good experience of Cloud backup Softwares I-Drive, Veeam Backup, Symantec Backup.
8. • Hands on experience in installation and configuration of CCTV Cameras/DVR/NVR. AVAYA PABX Installation
9. • Installation, Configuration, and Management of Wireless Routers and Access Point.
10. • Win 10/7 Image Deployment with SCCM OSD & Microsoft Deployment
Bachelor 01 August 2018
Arabic English computer ScienceBachelor 01 August 2018
Arabic socail Science