Summary of Career

1. ? Assigning Permission levels to user, User Creation and mail managements, Maintaining Company’s IT Network

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2. ? Install and Configure Windows Server 2012, Installation and configure Active directory, Group policy, DNS & DHCP

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3. ? Investing & diagnosing network problems, Configuring & Troubleshooting MS Outlook, Installation of software. Packages (MS Office, Antivirus, etc.) for users as per requirement

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4. ? Level One Server Support inclusive of OS updates & Backups

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5. ? Monitoring Leased Line Bandwidth & performance

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6. ? Ticket based Issue tracking using Spicework Ticketing Tool

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7. ? Managing EPO Server and WSUS Server

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8. ? Configure & Support Printers & Scanners

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9. ? Managing Recording Server using Verint Software

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10. ? Managed More than 200 Systems at workspace

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