Manisha shah
IT support
Dubai
Summary of Career
1. Secure a position as IT / Network support engineer with a well-established organization
2. To utilize my exceptional organizational skills, education, Experience and management skills that will help me continue to grow in my career,
3. Alwayss ready to accept challanges
4. Problem solving skills technical
5. Co-ordination skills
6. Submit timely reports and prepare presentations/proposals as assigned.
7. Assist colleagues whenever necessary
8. Helping attitude
9. Handling external or internal communication or management systems.
10. Maintaining a clean and enjoyable working environment.
Experience as IT support
05 July 2019
31 December 2019
Configuration and Installation, Repairing of Basic Printers and Scanners
Email (New Account, Backup, Import and Export, Troubleshooting outlook)
Security (Data backup, Windows Security Updates, Antivirus)
Service Desk Plus (Talking staff/clients through a series of actions either face to face or over the telephone to help set up systems or resolve issues)
Remotely (Any desk, TeamViewer) Within UAE
MF Printers and Plotters, Network Configuration and Installation
Ms. Office Installation, Configuration. Bio Metric System Enrolling
Experience as IT support
01 January 2016
23 March 2019
Installation of OS, Standard Software’s, Printers, Scanner, PC Peripheral.
Diagnose, Troubleshoot Desktop and Laptops, Assembling, replacing defective parts
Having Experience setting up to 50 users IT Infrastructure lonely.
MFP Network Configuration and Installation, Repairing of Basic Printers and Scanners
Email (New Account, Backup, Import and Export, Troubleshooting outlook)
Security (Data backup, Windows Security Updates, Antivirus)
Service Desk Plus (Talking staff/clients through a series of actions either face to face or over the telephone to help set up systems or resolve issues)
Remotely (Any desk, TeamViewer) Within UAE
IT Asset Management (new asset, discard/write off asset registering with manufacturer). warranties, and maintain service agreement documentation
Microsoft Windows Server 2008/2012 Installation and Configuration.
MF Printers and Plotters, Network Configuration and Installation
Ms. Office Installation, Configuration. Bio Metric System Enrolling
Bachelor 07 January 2016
BE(Electronics and Communication)