John Mevin
Customer Service
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Summary of Career
1. • Create and maintain sales opportunities by presenting various products offered along with cost estimations
2. • Create a good rapport with both internal and external clients and be the main point of contact for any production related complaints escalation and complex matters.
3. • Liaise between management and clients on sales deals and managing the respective accounts
4. • Created content for the company website, marketing emails and social media channels.
5. • Managed weekly sales meetings to analyze productivity.
6. • Create and share estimations/ quotes, P.O., and invoices with the respective clients or vendors
7. • Ensure JIT delivery of finished products
8. • Successfully closed several sales deals. Clients include Mc Donald’s, Al Jomaiah Bottling (Pepsi) etc.
9. • Received appreciation from existing and new customers for excellent customer service and follow up.
10. • Convert all sales potential queries.
Master 01 May 2008
Marketing / HR