Summary of Career

1. Process compliance, project management, process maps, SLA agreements

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2. system designing-testing-deployment, system and portal management

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3. produce reports and provide analysis (CPT, volume, expenses, revenue, compliance, analysis)

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4. budgeting, VAT compliant system upgrade

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5. prepare business case-present & get approval, monthly KPI reports to team leads, verify survey results

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6. , remote assistance to local and overseas team, On-boarding and off-boarding process, maintain client relationship,

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7. preparing manual for training, training on the system, SOP-HRSS manual, system integration with various softwares,

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8. established centralized document management center, defining process & checklists, processing visas and work permits, knowledge of UAE labour laws.

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9. HR Metrics

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10. Freelance Recruiter

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