Summary of Career

1. ? As senior representative operations my duties were to Taking session and provide one -o-one feedback the advisor who are lacking in certain parameters, implementing new ideas for call quality improvement.

---

2. ? Ensuring all development tasks meet quality criteria, Running new projects to make sure everyone in on same page

---

3. ? Prepares new representatives by conducting orientation to sales and service processes,

---

4. ? developing individual coaching plans; providing resources and assistance; scheduling orientation and ongoing training

---

5. As a customer services representative, arrange a Technacation as per customer query installation and complaint

---

6. DOA (dead on arrival),letter approved after verify the documents, which given by the service canter

---

7. ? Studied and solved the problem faced by the customers, Coordination with client and other departments for instrument requirements and Inter discipline Communication.

---

8. ? Proficient in the use of MS Excel, MS Word, MS PowerPoint, Outlook and Project Electronic Correspondence (EC) Database software’s

---

9. implementing new ideas for call quality improvement.

---

10. ? Ensuring all development tasks meet quality criteria.

---