Shahab

unemployed
Abu Dhabi


Profile Views 192

Recommendations (0)

Skills
Microsoft windows 10 Microsoft office advance excel Communication Leadership Problem-solving Telesales
  • Experience
    4 Years
  • U.A.E Experience
    --
  • Industry
    Telecommunication / Customer Service
  • Nationality
    INDIAN
  • Visa status
    visitvisa
  • Qualification
    Bachelor - Mahata jyotiba phuley ruhilkhand university. bareilly
  • Driving License: NA
Other Matching Titles/Position
Industry Titles
Telecommunication / Customer Service

Summary of Career

1. ? As senior representative operations my duties were to Taking session and provide one -o-one feedback the advisor who are lacking in certain parameters, implementing new ideas for call quality improvement.


2. ? Ensuring all development tasks meet quality criteria, Running new projects to make sure everyone in on same page


3. ? Prepares new representatives by conducting orientation to sales and service processes,


4. ? developing individual coaching plans; providing resources and assistance; scheduling orientation and ongoing training


5. As a customer services representative, arrange a Technacation as per customer query installation and complaint


6. DOA (dead on arrival),letter approved after verify the documents, which given by the service canter


7. ? Studied and solved the problem faced by the customers, Coordination with client and other departments for instrument requirements and Inter discipline Communication.


8. ? Proficient in the use of MS Excel, MS Word, MS PowerPoint, Outlook and Project Electronic Correspondence (EC) Database software’s


9. implementing new ideas for call quality improvement.


10. ? Ensuring all development tasks meet quality criteria.


Work Experience (Employment History)

Experience as

  • Employer

  • From

    31 October 2016

  • To

    02 November 2018

  • Detail

    ? Presenting 4 Year diversified experience, within various industries environments, including, Telecommunications, Telesales and Customer Support

Academic Qualification

Bachelor 01 December 2010

Mahata jyotiba phuley ruhilkhand university. bareilly

Bachelor 01 December 2010

bacholar of science
Certifications
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