Kalai Vani

Sales Coordinator
Dubai


Profile Views 165

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Skills
  • Experience
    5 Years
  • U.A.E Experience
    --
  • Industry
    Telecommunication / Customer Service
  • Nationality
    Indian
  • Visa status
    Not Applicable
  • Qualification
    Bachelor - Bachelor of Engineering(CSE) Bhajarang Engineering College(Anna university) Aggregate70% First Class Completed in 2010.
  • Driving License:
Other Matching Titles/Position
Industry Titles
Telecommunication / Customer Service

Summary of Career

1. Technically Sophisticated Professional with 5 years of Experience in Technical support and Helpdesk coordinator in various subject


2. Experience in Tech Support functions for various Hardware issues for Walk-IN or ON-Call Customers.


3. Hands on experience in Laptops and laptop accessories with new updates


4. Hands on experience in Troubleshooting desktops & installing new soft wares.


5. Hands on experience in creating trouble tickets and assigning Calls to Engineers /Technicians and achieving TAT


6. Managing all the sales related activity of the company.


7. Handling a high volume of customer enquiries whilst providing a high quality of service to each caller.


8. Writing up accurate and grammatically correct sales correspondence.


9. Ordering and ensuring the delivery of goods to customers


10. Closing the customer complaints within the TAT time


Work Experience (Employment History)
Academic Qualification

Bachelor 22 December 2024

Bachelor of Engineering(CSE) Bhajarang Engineering College(Anna university) Aggregate70% First Class Completed in 2010.
Certifications
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