Experience as

• Employer

• From

  01 September 2016

• To

  10 September 2017

• Detail

  System/Application/Network Support
  • Test computers to ensure proper functioning of computer systems.
  
  • Train end users on usage of computer hardware and software
  
  • To solve technical problems of a computer user
  
  • Install, upgrade, support and troubleshoot Enterprise Applications
  
  • Troubleshooting network connectivity in a LAN environment
  • Requesting and coordinating vendor support
  • Install, upgrade, support and troubleshoot XP, Windows 7 and Microsoft Office 2007 and any other authorised desktop applications
  • Install, upgrade, support and troubleshoot for, computer hardware and any other authorised peripheral equipment
  • Performs general preventative maintenance tasks on computers, laptops, and any other authorised peripheral equipment
  • Customize desktop hardware to meet user specifications and site standards
  • Responsible for monitoring, operating, managing, troubleshooting and restoring to service any terminal service client, personal computers (PC) that has authorized access to the network