Summary of Career

1. Experienced IT Team Leader with 25+ years of solid Project IT / Deskside / Infrastructure support experience.

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2. Managed and supported a large number of corporate internal and external users in the office and on project job sites across Saudi Arabia and Abu Dhabi.

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3. Skilled in multitasking, quick learning, and delivering quality IT support as part of a team or independently.

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4. Microsoft Certified System Engineer and CompTIA A+ certified professional.

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5. Successfully imaged and deployed Windows 7/10 Desktops and Laptops, upgrading Windows 7 machines to Windows 10 using Microsoft SCCM OSD.

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6. Managed and configured printers and plotters, set up small construction site offices through FOC and Ubiquiti Wireless Networks PowerBeam.

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7. Created and managed MS Outlook Distribution Lists & Shared Mailboxes and installed and configured IOS and Android devices to install Bechtel App Store and apps.

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8. Managed account management in Active Directory, creating and managing BEXT users in BecIMSand BPA accounts, managing MS Multi-Factor Authenticator, ServiceNow, Polycom RealPresence Video Conferencing, using CyberArk, Splunk, and Aruba Clear Pass.

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9. Managed IT budgets and expenditures on hardware and software and configured and managed backup & restore.

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10. Developed new and existing 2D drawings for various Saudi Aramco & Bechtel projects, utilizing Intergraph MicroStation and Intergraph 2D intelligent P&IDs to create high-quality and detailed drawings.

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