Experience as

• Employer

• From

  21 May 2010

• To

  30 June 2010

• Detail

  • TSS (Technical Site Survey), visits the locations for new sites that are technical selection.
  • Microwave installation and troubleshooting,(Dragon wave).
  • Providing Assistance to the Engineers for Link Budget.
  • Handling records
  • Supportive role to assist the field teams
  

Experience as

• Employer

• From

  12 August 2011

• To

  05 June 2018

• Detail

  • Responsible for provisioning of new Broadband connections & fault management.
  • Worked as a Broadband Executive responsible for divisional BB provisioning.
  • Installation and troubleshooting of IPTV.
  • Provide services to business customers like VPN, DXX.
  • Hands on use of CRM (Customer relationship management) Siebel.
  • As a back office supervisor given support to technicians in the field
  

Experience as

• Employer

• From

  14 June 2014

• To

  21 June 2018

• Detail

  still working
  • Installation of ZHONE, HUAWEI, NOKIA-ALCATELONT’s/ONU’s at customer premises.
  • Hands on experience of installation like HG8240H,HG8240SIP,HG851A,2424A.2424,2520,
  • Providing/Installing E-Life DoublePlay/Tripple Play services to the customers.
  • Providing PABX line to the customers.
  • Providing services to Business customers.e.g High speed internet, telephone lines.
  • Providing ADSL/VOICE over Wimax to the remote customers where GPON not available.
  • To work in FDH to do patching for link.
  • Troubleshooting of IPTV, ADSL, DEL line issues.
  • Coordination with back office and CTSE.
  • Providing HIS&DEL through 4G Fixed LTE.
  • 4G FLTE is newly launched service from ETISALAT
  • Implementing the services within agreed SLA & OLA