Syed Ahamed Rifayee
iT Engineer
Dubai
Summary of Career
Experience as
02 January 2013
25 March 2015
? BoQ Fine tuning and Hardware Sizing
? Install and Configuring the Wireless Router and Internet connection.
? Implementation and maintenance of industry specific storage solutions such as NAS, iSCSI SAN
? Coordination/Implementation of Hardware and software installations and Upgrades.
? Peachtree (SAGE) accounting software installation in Server and Client Networks.
? Experienced in web or client based applications installation and support and application troubleshooting.
? CCTV and PABX installation and configuration.
? Supporting for Windows, Mac, Android and mobile applications.
? Quick book accounting software installation, configuration in network.
? Excellent Customer and Escalation Handling Skills
Experience as
01 April 2015
03 January 2016
? Install new/rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
? Providing IT technical support such as networking, hardware installation and OS installation for live projects in the enterprise.
? Experienced in Technical Support handling global customers and multi-national vendors
? Perform daily backup operations, ensuring successful incremental, differential and full back-ups and properly handling the media, recovery tapes.
? Installation, Configuration and Implementation of Windows 2003, 2008 and 2012 servers.
? Experience with Remote Systems Management, Branch Office & Remote User Connectivity
? Maintain network system and server to ensure there zero down time. Maintain file servers.
Experience as
04 February 2016
30 April 2018
? Responsible for maintaining Panasonic IP Telephony, Configuring and adding new phones, maintaining up to date Directory for IP Phone.
? Server and SAN Storage (QNAP iSCSI) Installation and Configuration
? NVR and CCTV Video Management Software (DS SRV2 series) installation and management
? Coordination with all the systems to ensure the proper functionality of the integrated systems.
? Managing the 4 Servers, 1 Video wall, 60 Ind Workstation, 3 Storage, 1 HP Tape Autoloader & 3 HP Thin Client.
? Barracuda X200 Firewall Configuration and Creating firewall rules, Web URL filter management.
? Malwarebytes security console configuration, deploy client and monitoring.
? WatchNet access control system configuration with fingerprint and management.
? Manage and support all critical incidents to successful recovery within the defined project SLAs
? Provide strong and effective data security and restrict file permissions