Rizwan Ahmed Khan
IT
Karachi
Summary of Career
1. Support User
2. trouble shooting of windows
3. Windows installation
4. Network printer installation
5. Network monitoring
6. VM creation
7. Backup
8. routers installation
9. basic mac support
10. infrastructure support
Experience as Executive Officer
Takaful Pakistan Limited
01 June 2015
03 March 2017
Configuration of email and troubleshooting of outlook
workstation troubleshooting, documentation, and support for Windows systems
Coordination with different vendors for Purchasing & Updating I.T inventory.
Deployment of windows 10 and office 365
Using Team Viewer to manage Server’s from remote location
Experience as System Support Enginner
ATLAS Battery
10 July 2017
10 March 2021
Managing File Server and backup server
Working on HP prolaint 380 G5 and HP prolaint G8 and G9 server
Configuration of antivirus (Symantec, Kaspersky Microsoft Security essentials
Using Team Viewer and VNC server to manage user’s of remote location
knowledge of Erp complain Ticketing System
Video conferencing between Head office and regions office’s using ploycom device.
Experience as System Administator
TPL CORP
15 March 2021
To date
Support users
windows installation
backups
trouble shooting
hardware and software support
routers configuration
Zoom meeting
MS Team
MAC Basic trouble shoot.
Outlook configuration
24/7 support
Bachelor 31 December 2010
Having B.com Degree