Faiqa Shahid
Receptionist/ Admin Assistant
Abu Dhabi
Summary of Career
1. Managed front reception desk by answering phones, greeting and directing 100 visitors per day and responding to email inquiries.
2. Maintained work schedule for two senior executives, including travel plans and teleconference meetings.
3. Provided excellent customer service while on the selling floor, fitting room and front end.
4. Greet and serve walk-in customers providing high level service through product knowledge and based on the set procedures
5. Maintain and report all records, complaints or operation issues to the Manager
6. Ensure all operation details are clearly communicated to the team as part of maintaining a proper handover process detailed in the log book
7. Ensure a clean environment by implementing hygiene practices.
8. Schedule and coordinated meeting, appointments, and travel, arrangements, for supervisor and managers.
9. Maintained utmost discretion when dealing with sensitive topics.
10. Manage travel and expense reports for team members.
Experience as Receptionist / Admin Assistant
The Punjab School
02 March 2021
30 March 2023
Managed front reception desk by answering phones, greeting and directing 100 visitors per day and responding to email inquiries.
Maintained work schedule for two senior executives, including travel plans and teleconference meetings.
Provided excellent customer service while on the selling floor, fitting room and front end.
Greet and serve walk-in customers providing high level service through product knowledge and based on the set procedures
Maintain and report all records, complaints or operation issues to the Manager
Ensure all operation details are clearly communicated to the team as part of maintaining a proper handover process detailed in the log book
Ensure a clean environment by implementing hygiene practices.
Schedule and coordinated meeting, appointments, and travel, arrangements, for supervisor and managers.
Maintained utmost discretion when dealing with sensitive topics.
Manage travel and expense reports for team members.
Bachelor 01 October 2021
Doctor of Nutrition Sciences