Experience as WORKED AS SENIOR UNIVERSAL TELLER

• Employer

  Dubai Islamic Bank Pakistan Ltd.

• From

  01 January 2014

• To

  01 January 2016

• Detail

  • Responsible for handling a wide range of incoming calls. Also in charge of resolving all interactions positively and to customers' complete satisfaction.
  • Cash dealing on counter deposit/withdraw..
  • Home remittance (Western Union / Aftab currency / RIA) transactions
  • Perform all general banking transactions.
  • Prepare monthly balancing report.
  • Responding appropriately to customer questions and comments. Undertaking general administrative duties like filing, photocopying and opening mail.
  
  

Experience as Operation Assistant Manager

• Employer

  MEEZAN BANK LIMITED

• From

  25 January 2016

• To

  30 April 2023

• Detail

  • Responsible for receiving and processing all incoming payments; Wire transfers, cheques (including foreign currency) pay orders, and RTGS etc. Also in charge of resolving all interactions positively and to the customers complete satisfaction.
  • Opening corporate banking accounts through fulfilling all required and documentation.
  • Examine checks deposited and determine proper funds availability based regulation requirements. Verify endorsement, receive proper identification, and ensure validity of cash cheques.
  • Refer customers to proper department for issues that cannot be resolved at the teller line.
  • Term deposit issuance.
  • Assign locker to bank customer and monthly balancing of lockers and also custodian of locker vault keys.
  • Cheque book issuance to account holder and authorized person.
  • Maintain clearing settlement accounts of branches for inward & outward clearing
  • Assign vouchers and reconcile of full day activity.
  • Prepare all vendors withholding tax and sale tax and create FBR (PSID).
  • Inward/Outward foreign remittances through fulfilling all required and documents. Reviewing,documenting and summarizing accounts and transaction