aajim hasan shaikh
Soft Service Executive
dubai
Summary of Career
1. Planning, Organizing, Staffing, Coordinating, Executing, Monitoring and Reviewing the policies and procedures of Housekeeping, Laundry and Pest control and Waste management activities.
2. Preparing attendance sheet and invoices for housekeeping and laundry department.
3. Direct laundry and uniform personnel to ensure consistent supply of clean, neat and quality linens and uniforms.
4. Handling the financial transactions and is involved in payroll processing, controlling the inventory, designing the budgets, and forecasting the future requirements, etc.
5. Management of disciplinary actions for direct reports and subcontracted staff.
6. Experience of managing KPIs and meeting performance.
7. Coordinate with manpower service providers to ensure deployment levels are achieved in accordance with the Contract
8. Conduct laundry budgeting, purchasing, payroll, forecasting and inventory control.
9. Assist the facility management to develop working procedures and contractual arrangements related to mechanical, electrical and plumbing works.
10. Assist the project coordinator to coordinate the execution of programmes and followups activities implemented in the hospital.
Experience as soft services executive
Aster DM Healthcare
01 November 2015
To date
Site Operations Management
- Monitoring of Housekeeping related activities
- Arrangement of all consumables and supplies for Client / VIP visits
- Interfacing with the pest control for carrying out the pest control activities at the facility.
- Monitoring the mail room activities
- Preparing the Daily/Weekly and Monthly reports
- Collecting all documents from the vendor for compliance audit
- Interacting with the Housekeeping vendor.
- Taking facility rounds and find out snags and raising GUTS tickets for the same
- Follow up and close the tickets logged.
- Effectively manage Facility team to ensure an on time deliverable system.
- Routinely Inspect all services to ensure performance measures are being maintained
- Provide assistance to FM in all administrative functions, security issues and Facility services and any other administrative functions deemed by Client
- Ownership of the Day to day administration, including reports generation of the stocks tracker.
- Muster all the housekeeping staff of the shift before deployment and communicate the priorities of the day
- Inspect the turn out and attendance of the staff and sign the shift register
- Meet the housekeeping in charge during the shift to discuss and communicate priorities for the shift and address complaints
- Oversee the pantry equipment and reprographic equipment operations during the shift and identify issues and take necessary actions
- Communicate to the FM all incidents issues and pending problems
- Take rounds of the facility regularly to identify issues in and initiate immediate rectification actions
- Managing MicroKitchen for stacking of Food & Beverage, cleanliness, vending machines, Stock Maintenance and all time availability of the same
- Monitoring the Food Vendors at site.
- Monthly Accruals to be submitted to the FM.
- Co-ordinate with Space planner for any moves.
- Soft services stores and stocks to be maintained
- Indent monthly requirements for Soft services as per the month's budget.
- Involve in Vendor staff Training & Development.
- Maintenance of Library books and stocks
- Manage Concierge Vendor for timeliness and for any escalations
- Laundry vendor co-ordination.
Matric 15 March 2012
PASSMatric 15 March 2022
BBA PASS