ATIQ UR RAHMAN
IT Specilist
bur Dubai
Summary of Career
1. Able to investigate, analyze and troubleshoot IT system & hardware, resolve end-user issues with laptops, desktops, network printers and hardware, Mobile devices (iPhone, Windows Mobile, Android, etc.).
2. Responsible for providing comprehensive IT support and technical functions.
3. Monitor, operate, coordinate, assist and train others in the operation of computer hardware, software, and peripherals in order to achieve the desired result.
4. Maintain inventory of all technology devices.
5. Work with third party vendors to resolve issues when required. Provide Support for Windows Operating system - XP-Windows, 7 – 10.
6. Understanding of a domain/corporate IT environment including PC/Laptop setup (Network patching, hardware relocation, software installations & (de)installations) .
7. Able to multi-task by working on several open tickets/projects simultaneously; ability to make decisions on issue resolution without supervision.
8. To prepare and interpret reports and documentation as required in the role with acceptable detail and accuracy.
9. Solve software and application related technical bugs.
10. Analyses user requirements & Maintain systems by monitoring and correcting software defects
Experience as IT Specilist
Virtual university of Pakistan
04 February 2020
19 October 2022
Responsibilities:
Able to investigate, analyze and troubleshoot IT system & hardware,
resolve end-user issues with laptops, desktops, network printers and
hardware, Mobile devices (iPhone, Windows Mobile, Android, etc.).
Responsible for providing comprehensive IT support and technical
functions.
Monitor, operate, coordinate, assist and train others in the operation
of computer hardware, software, and peripherals in order to achieve
the desired result.
Maintain inventory of all technology devices.
Work with third party vendors to resolve issues when required.
Provide Support for Windows Operating system - XP-Windows, 7 – 10.
Windows Servers (file servers, print servers, DNS, AD, RODC etc.).
MS Office applications (Outlook, Word, Excel, PowerPoint, Visio,
Project) – 2000-2016.
Understanding of a domain/corporate IT environment including
PC/Laptop setup (Network patching, hardware relocation, software
installations & (de)installations) .
Assisted in network technologies (LAN, WAN, Wireless) and VPN
(Cisco, SonicWall, Fortinet, etc.).
Able to multi-task by working on several open tickets/projects
simultaneously; ability to make decisions on issue resolution without
supervision
Scripting and programming experience should be specific to the
require technology stack (C#, C++, Java, SQL)
Bachelor 06 July 2016
Bsc computer ScienceMaster 18 September 2018
Msc IT Master in Information TechnologyMicrosoft office specilist
Hackhathon
Punjab information Technology board pakisan