customer service,coordinator,reservation agent,Data entry
Dubai
Summary of Career
1. Making reservations & ticketing on Sabre GDS and Galileo GDS
2. Assisted reporters with preparing day plan
3. Typing in English and Urdu for news tickers
4. Reporting from different shopping malls in Islamabad, to check the current trends in fashion industry and what public is buying
5. Standards and procedures and high level of customer service.
6. Track major customer complaints and report key issues to supervising colleagues
7. provide guests with different hotel services information
8. Coordination in News Room
9. Assisted in side reporting
10. Handling Inbound & outbound calls for ticket reservations
Experience as News writer,coordinator,side reporter
Neo TV
01 June 2019
To date
Master 02 January 2017
Msc Masscommunication from NUML ISLAMABAD