Summary of Career

1. Research and identify solutions to software and hardware issues

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2. Track computer system issues through to resolution, within agreed time limits

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3. Refer to internal database or external resources to provide accurate tech solutions

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4. Taking regular backups and maintain in a different storage device

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5. Updating the patient details, treatments, price list, insurance companies & payer in the database

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6. Taking daily reports like payment (insurance or non-insurance) doctor wise

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7. Ensure all issues are properly logged

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8. Updating the patient details, treatments, price list, insurance companies & payer in the database

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9. Follow up with patients or insurance companies if needed for insurance related activities

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10. Ensure all issues are properly logged

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