Ashwanth Sanjay R
Freight Agent
Nagercoil
Summary of Career
1. Resolved problems, booked, dispatched and monitored premium freight.
2. Strong knowledge of transportation and shipping process
3. Interacted effectively with dispatchers, customers, agents and drivers.
4. Accurate typing and data entry skills
5. Coordinated the general nature and level of work performed by assigned persons.
6. Negotiated rates, accessorial, detention pay, tolls, and concerning factors that affect each lane.
7. Updated available load information daily through several software applications.
8. Properly troubleshoot any problems that arise and remain available to assist as needed.
9. Documented all shipments that came into the shipping department.
10. Able to manage more than one thing at a time.
Experience as Freight Agent
Pon Pure Logistics & Transportation
03 April 2017
To date
Ensured timely communication with origins and consignees regarding any issues concerning the shipments.
Managed to open supply requests for customers and generated reports.
Provided excellent customer support and determined the nature of the call and inquiry.
Managed to distribute mail, prepare reports, process forms, tracking shipments and orders, and data input.
Resolved intermediary issues and assisted with necessary research.
Utilized a multi-line to provide excellent customer support.
Bachelor 05 April 2017
B.E in Computer Science and Engineering