Summary of Career

1. Daily reporting to body shop manager

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2. Service Appointments Management

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3. Job Card Preperation, accurately record customer information and complaints and issues

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4. Identify customer needs and match those needs with service products or service offering

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5. Estimation, approval and authorisations from customer

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6. Final control and invoicing and assuring s clear explanation of repairs and invoice to the customer for all repairs

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7. Pre Delivery inspection

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8. Ensure the Vehicle is clean and well serviced

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9. Post service follow ups

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10. Complete Customer Satisfaction

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