Summary of Career
1. Coordinated office activities and operations to ensure efficiency, compliance, and smooth workflow.
2. Supervised administrative staff, delegated responsibilities, and monitored performance.
3. Managed office supplies, equipment, and inventory to maintain optimal stock and functionality.
4. Organized meetings, appointments, and travel arrangements for senior management.
5. Handled correspondence, including emails, letters, and packages, ensuring timely communication
6. Prepared reports, presentations, proposals, and official documents for management.
7. Maintained personnel, financial, and operational records with accuracy and confidentiality.
8. Supported budgeting, bookkeeping, and HR-related tasks, including attendance and onboarding documentation.
9. Acted as liaison between teams, clients, and vendors to resolve issues and streamline processes.
10. Assisted colleagues and management in administrative and operational tasks as needed, ensuring a collaborative work environment.
Experience as Operations Head
Blue Orbit Future Technologies
08 November 2025
To date
- Lead full-spectrum operations, administration, recruitment, and executive support for a UAE-based startup.
- Grew the workforce from 3 to 19 productive employees within 6 months, enabling business expansion.
- Manage recruitment planning, candidate screening, onboarding, and coordination with management.
- Provide executive assistance including calendar management, meeting coordination, and confidential correspondence.
- Prepare operational reports, MIS, presentations, and internal documentation.
- Oversee office administration, records management, and vendor coordination.
- Ensure compliance with internal policies and operational standards.
Experience as Administrative Head
Brit Leelaa UK Ltd
13 April 2021
17 September 2024
- Headed administration and operational support functions for UK operations, reporting directly to senior management.
- Managed office administration, documentation control, and compliance across departments.
- Coordinated cross-functional teams to ensure smooth execution of operational plans.
- Developed and maintained administrative SOPs, reports, and records to improve process consistency.
- Supported budgeting, expense tracking, and cost monitoring for operational activities.
- Managed vendors, suppliers, and external service providers, ensuring service-level adherence and continuity.
- Served as a key liaison between management, internal teams, and external stakeholders Senior
Experience as Senior Customer Support Executive
Accenture
10 April 2018
01 January 2020
- Delivered high-quality customer support for global clients, maintaining strong service standards.
- Managed escalations and complex issues, preserving customer satisfaction and retention.
- Trained and on-boarded new employees, contributing to improved team performance.
- Supported SOP updates and operational documentation improvements
Bachelor 29 May 2015
Bachelors of Commerce with Computer Applications from Kakatiya UniversityMaster 11 September 2017
PDGM- Post Graduation Diploma in Computer Applications from ICBM- School of Business Excellence. Major Specialization is Marketing, Administration and HRCertification is for qualified Recruiter in Gulf