Summary of Career

1. Beauty wise medical center Sales Executive Develop effective sales strategies to increase profits, building strong and sustainable relationships with existing and new clients, achieving or exceeding monthly and annual goals by [83%]، dealing with complaints and sales problems in a professional manner to ensure customer satisfaction, sales representative، Providing products and services to customers in a distinctive way

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2. Gloden Asia consltutants Customer Cervice Representative Respond to customer inquiries via phone, email, chat, providing accurate and timely infromation, resolve customer issues and complaints, ensuring high of levels of customer satisfaction, use CRM swoftware to ducoment customer ineractions and track issue resoluation

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3. Vodafone company Call center Handle incoming and outgoing calls, and respond to customer inquiries, complaints and support requests, resolve customer problems efficiently and maintain a high level of customer satisfaction.document customer interactions and update systems with accurate and detailed information.

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4. Doctors Without Borders organization Data entry Enter and update data in company databases and spreadsheets with high accuracy, conducted regular data quality checks to identify and correct errors. Assist in preparing reports and preparing documents for management. Maintain data confidentiality and follow company data security protocols.

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5. Digital-Markting Marketing basics, skills, social media marketing, content marketing _ 2023 Human Resources Management terminology, planning, recruitment, salary preparation, rewards, incentives _ 2022

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6. ICDL Computer Basics, Databases, Word Processing, Spreadsheets, Presentations, Internet Basics, Online Collaboration, Microsoft, Word, Excel, Outlook _ 2021 Certificate in Sales Management Basic concepts in sales management, sales strategies, how to manage teams, planning and forecasting, measuring performance and evaluating results _ 2019

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7. Course in Negotiation and Persuasion Skills It is represented in the concept of negotiation and its basic elements, following the steps of successful negotiation, searching for common solutions, the skill of persuasion, and developing appropriate strategies _ 2019

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8. First Aid in Red Crescent Organization Volunteering at the Red Crescent Society and providing aid _ 2018

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9. Assist in preparing reports and preparing documents for management. Maintain data confidentiality and follow company data security protocols.

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10. Analyzing customer needs and providing appropriate solutions to them. Working to increase sales volume through effective promotion.

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