Experience as network implementation engineer

• Employer

  Orange business

• From

  22 December 2023

• To

  To date

• Detail

  Validate the detailed technical design of complex VPN Implementations.
  - Accountable for the right-on-time and right-first-time error-free for basic & full configuration for new implementations for MPLS & DSL & SD-WAN & Fortinet & Meraki connections.
  - Perform provisioning & meshing function for new implementations.
  - Perform router configuration, activation and acceptance testing for new implementations (Organic growth) with field engineers.
  - Specify with the customer and internal requestor the acceptance testing procedures for complex VPN changes.
  - Document the VPN design and make it available to the operational entities in case needed.
  - Provide expert support to pre-sales and project managers on VPN change management requests on case-by-case basis
  - Meet the targets set by the management with regards to: customer satisfaction, right on time, first time success rate & productivity.
  - Supporting the management of multiple projects.

Experience as NOC engineer

• Employer

  Telecom Egypt

• From

  30 November 0000

• To

  01 December 2023

• Detail

  Act as a NOC engineer and responsible for the logical and physical issue between local ISPs and world wide ISPs

Experience as enterprise network engineer

• Employer

  Etisalat

• From

  01 July 2021

• To

  01 September 2022

• Detail

  Act as a NOC engineer and supporting our enterprise customers

Experience as enterprise network support engineer

• Employer

  Telecom Egypt

• From

  01 December 2020

• To

  01 June 2021

• Detail

  responsible for supporting our enterprise customer and acting as an operation engineer for anu incidents