Experience as Trainee Engineer

• Employer

  National Telecom corporation

• From

  04 April 2016

• To

  03 April 2017

• Detail

   Set a benchmark of excellence by resolving network incidents to minimize the impact on business operations according to established procedures in liaison with cross-functional teams.
   Guaranteed 24/7 availability and optimal performance while overseeing and retaining network infrastructure.
   Detected and resolved network issues promptly through real-time analysis, monitoring network infrastructure, and utilizing network management tools.

Experience as IT Support Engineer

• Employer

  Wurfel IT PVT LTD

• From

  01 September 2020

• To

  01 January 2020

• Detail

   Delivered first-line technical support to end-users, addressing hardware, software, and network-related issues promptly to ensure minimal disruption to operations using various tools and techniques.
   Played an integral role in the configuration, installation, and maintenance of network equipment, including routers, switches, firewalls, and access points.
   Maintained a high level of professionalism while managing and prioritizing multiple support requests.
   Succeeded in restoring network functionality by determining root causes of outages, performing network diagnostics, and executing corrective actions.

Experience as Network Engineer

• Employer

  InfraICT Solutions

• From

  30 November -0001

• To

  To date

• Detail

   Ensured efficient network resource utilization by analyzing bandwidth and storage requirements for IP camera deployments through comprehensive network evaluations.
   Enhanced connectivity and performance of video management systems by configuring and integrating IP cameras with network infrastructure, including switches, routers, and video management systems (VMS).
   Configured and managed VLANs, layer 2 and 3 switches, and switch port settings to ensure proper assignment for departments and devices as well as optimize network connectivity for efficiency and reliability.
   Developed and implemented routing protocols and load-balancing solutions to establish reliable communication between network devices and optimize network traffic distribution across multiple servers for high availability, optimal path selection, and network convergence.
   Increased efficiency by automating routine tasks through the development and maintenance of shell scripts that reduced manual workload.
   Ensured AWS environments adhere to security best practices using IAM roles, policies, and security groups while administering and supporting EC2, S3, RDS, and VPC.