Experience as

• Employer

• From

  12 October 2011

• To

  20 December 2012

• Detail

  Role: Engineer-Technology Support
  Roles & Responsibilities:
  > Maintained automated backups and restores using Symantec backup Management.
  > Implementation of systems & scheduling automated and manual backups/restored to take production data and archive log files backup.
  > ADS management (User account unlock, password reset, OU movements, managing Groups).
  > Resolving incidents (Tickets) before the SLA time through remote tools such as Dame Ware, VNC, & Team viewer.
  > Deploying Patches in all systems through the WSUS from server.
  > Anti Virus management for the clients using the Symantec console.
  > Installation & Troubleshooting – MS outlook installation, creating PST file, recovering corrupted PST file.
  > Provided installation & maintenance support for desktop and applications.

Experience as

• Employer

• From

  01 January 2013

• To

  30 January 2015

• Detail

  Role: System Administrator
  Roles & Responsibilities:
  > Design, implementing & maintaining the server client infrastructure using the Domain controller for the management of users & systems.
  > Implementation & maintenance of the Exchange and messaging servers (Lync\OCS servers)
  > Installing and configuring Windows server 2003, 2008 and 2008 R2.
  > Backup and restore of AD, Exchange databases, files/folders and configurations.
  > User Managements in ADS (user account creation, deletion and configuration)
  > Installing, configuring & administrating File servers in windows server 2008 R2.
  > Performed administrative tasks such as System Startup/shutdown, Backup strategy, Documentation, User Management, Security and Network management.
  > Microsoft Exchange (Creation & Deletion of user’s, Delegation of Rights, Security Groups, Distribution Groups ,Managing Mailboxes).
  > Maintained DHCP Servers and Symantec Antivirus and backup Server.
  > Securing the server/client OS and user data, eradicating of virus taking preventive measures to avoid virus infection as the system hardening.
  > Updating the Symantec Endpoint manager to the latest versions, create and install packages adding the clients to the management console, updation of the policy as per the need.
  > Provide installation and maintenance support for desktop and network systems.

Experience as

• Employer

• From

  02 February 2015

• To

  30 March 2016

• Detail

  Role: System Administrator
  Roles & Responsibilities:
  > Performed administrative tasks such as System Startup/shutdown, Backup strategy, Documentation, User Management, Security and Network management.
  > Provided installation & maintenance support for desktop and applications.
  > Configuration & maintenance of network connections at the user end.
  > Installation & troubleshooting of client OS (Windows XP, Windows Vista, Windows7).
  > Deploying workstation to user which meets client’s configuration with initial setup.
  > Installation & Troubleshooting software and applications to users.
  > Responsible for monitoring, maintenance of the network & documentation of reports.

Experience as

• Employer

• From

  01 April 2016

• To

  28 February 2017

• Detail

  Role:Operation Engineer
  Roles & Responsibilities:
  > Design, implementing & maintaining the server client infrastructure using the Domain controller for the management of users & systems.
  > Provided installation maintenance support for desktop and applications.
  > Monitoring and backup CCTV data.
  > Securing the server/client OS and user data, eradicating of virus taking preventive measures to avoid virus infection as the system hardening.
  > Responsible for administration of systems in helpdesk like hardware inventory and software inventory.
  > Installation & troubleshooting of client OS (Windows XP, Windows Vista, Windows7).
  > Installation & Troubleshooting of network printers, printer software on User PC.