Umair Khalil
customer service and sales
Dubai
Summary of Career
1. Identifying customer’s needs clarify information; research every issue and providing best solutions according to procedures.
2. Handling new customers regarding inquiries, registrations and file openings in RTA system.
3. Review or make changes to customer accounts.
4. Handling complaints regarding problems with a company's products or services.
5. Determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution.
6. Calculate, adjustments of charges, and process payments.
7. Booking of different tests and classes for students.
8. Handling call center.
9. Contribute to team effort by accomplishing sales target and organization mission related results as needed.
10. Updates job knowledge by studying new product descriptions.
Experience as Sales Executive
Samsons Communication LLC
04 March 2016
02 November 2017
Increase Company sales, selling Postpaid Plans for Du telecom and meet given targets
Experience as Relationship Officer
Dunia Finance LLC
01 December 2017
06 July 2018
Bank Loan and Credit Cards Sales
Experience as Customer service and sales
04 November 2018
To date
Handling Customers and meet given Targets.
Bachelor 01 October 2014
Specialization with Business Administration and MarketingBachelor 06 September 2012
BCom